We work magic on your IT

Support

  • If you get invited to download the remote support tool by a support employee of Systemfive, please click the link below to download the WINDOWS version of the remote support tool.

    Remote support tool

  • If you get invited to download the remote support tool by a support employee of Systemfive, please click the link below to download the MAC version of the remote support tool.

    Remote support tool
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    Unsere Kunden sind von Europa über Asien nach Australien bis in die USA vertreten

    Kundenstandorte auf der ganzen Welt

    Referenzen
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    For corporate structures in sensitive industries

    IT out-tasking

    Read up about out-tasking now
  • Consulting

    We support you in every aspect of IT. We provide advice and support for new acquisitions as well as the optimization of existing IT landscapes.

    Interested in outsourcing your IT platform? 

    Interested in support for your IT architecture or technical support for the optimization of your existing IT platform?

    Then click here for more information:

    IT outsourcing
    IT consulting
  • Highly available

    Systemfive offers not only highly available systems, but also has the expertise required to provide end-users with the IT services they need. An IT system with a redundant structure is not enough. Correct and proactive monitoring and the guarantee of data integrity and security are an integral part of high-availability IT systems.

    You will find more information on this subject here:

    IT security

Outtasking

Outsource IT infrastructure selectively

With out-tasking, you can outsource a selected part of your IT to us or transfer it to our responsible care (on-site management).

For example, we can take on the operation of critical services and applications while your own IT continues to take care of the other services. As an alternative to full outsourcing, this variant has proved its worth in many companies.

Your IT can thus concentrate on its core tasks while we and our specialists take over dedicated tasks in your IT environment.

There are numerous outsourcing possibilities. Today, for example, we take care of company data processing centers on site or migrate existing data processing centers for dedicated tasks to our own data processing center in Switzerland and guarantee operations there.

Reference case

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Company

Group

Locations

Over 20 all over Europe

Branch

Automotive intelligence and Information technology

Project description

Operation of on-site IT infrastructure including the in-house data centre, in case of staffing bottlenecks and vacation absences. Systemfive staff are highly familiar with the client’s IT operating environment and staff which enables them to provide top-quality service at any time on demand. 

This also allows consulting and support for large projects, upgrading existing IT systems or migrating IT services to another location.

Reference case

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Company

Group

Locations

Worldwide

Branch

Industry

Project description

Renewal of the IT operating environment while simultaneously adapting to a new IT concept: main systems at Systemfive Ltd.’s data processing center and shadow systems at the client’s branches. Transfer of data from the previous IT operator and from on-site client IT departments. Synchronization of data (Exchange, DFS, etc.) between locations for better performance and availability.

Systemfive provides second- and third-level support for client systems at Systemfive Ltd.’s data processing center. Support for on-site systems is available based on the client’s wishes from the relevant internal IT departments. Problems that cannot be solved are passed on to Systemfive, which then intervenes if necessary.