We work magic on your IT

Support

  • If you get invited to download the remote support tool by a support employee of Systemfive, please click the link below to download the WINDOWS version of the remote support tool.

    Remote support tool

  • If you get invited to download the remote support tool by a support employee of Systemfive, please click the link below to download the MAC version of the remote support tool.

    Remote support tool
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  • Consulting

    We support you in every aspect of IT. We provide advice and support for new acquisitions as well as the optimization of existing IT landscapes.

    Interested in outsourcing your IT platform? 

    Interested in support for your IT architecture or technical support for the optimization of your existing IT platform?

    Then click here for more information:

    IT outsourcing
    IT consulting
  • Highly available

    Systemfive offers not only highly available systems, but also has the expertise required to provide end-users with the IT services they need. An IT system with a redundant structure is not enough. Correct and proactive monitoring and the guarantee of data integrity and security are an integral part of high-availability IT systems.

    You will find more information on this subject here:

    IT security

24/7 support

As many business processes depend on IT, it is important that the IT systems used are available. Avoid expensive downtimes and benefit from round-the-clock support, 24 hours a day, 7 days a week.

Procedure

Working with you, we determine the systems that are critical to your company’s business. According to your needs, the availability of these systems is checked and, if desired, a performance audit is included. On the basis of the common definitions and the results of our analysis, we prepare a custom concept for your personal 24/7 support.

Benefits for the client

Round-the-clock support for your company is tailored to your needs and can include the following services:

  • 24/7 support via phone, e-mail and, if desired, on-site intervention in case of failure
  • Monitoring of IT systems and applications
  • Use of a rule-based alarm system for critical systems and applications
  • Continuous IT quality assurance thanks to regular maintenance work and system protocols
You determine the scope of the services. Our round-the-clock, on-call service is always active to support you in every conceivable emergency.