We work magic on your IT

Support

  • If you get invited to download the remote support tool by a support employee of Systemfive, please click the link below to download the WINDOWS version of the remote support tool.

    Remote support tool

  • If you get invited to download the remote support tool by a support employee of Systemfive, please click the link below to download the MAC version of the remote support tool.

    Remote support tool
  • Bild
  • Consulting

    We support you in every aspect of IT. We provide advice and support for new acquisitions as well as the optimization of existing IT landscapes.

    Interested in outsourcing your IT platform? 

    Interested in support for your IT architecture or technical support for the optimization of your existing IT platform?

    Then click here for more information:

    IT outsourcing
    IT consulting
  • Highly available

    Systemfive offers not only highly available systems, but also has the expertise required to provide end-users with the IT services they need. An IT system with a redundant structure is not enough. Correct and proactive monitoring and the guarantee of data integrity and security are an integral part of high-availability IT systems.

    You will find more information on this subject here:

    IT security

IT Full Outsourcing

We specialize in the outsourcing of complex IT system environments with components such as linking databases, replicating and synchronizing primary data to support your business processes and meeting the demanding requirements of data availability and integrity.

Your entire IT infrastructure can be operated in your data center or in our high-availability data processing center in Switzerland.

Procedure

When developing and integrating your IT system landscape, we use the latest technologies in order to work globally without any limitations. Thanks to virtualization, we achieve high-level availability and flexibility at an attractive price. According to your needs, your personal outsourcing solution will be developed to achieve your targets in terms of availability, data security and integrity while meeting high quality standards.

Benefits for the client

Full outsourcing offers you the following benefits:

  • Delegation of IT system operation and maintenance to competent IT partners
  • Concentration of your resources on your core competences
  • Transparent budgetable costs
  • Individual and fast scalability of solutions based on your operational needs
  • Guaranteed compliance with high quality standards
  • Guarantee of high-level data availability and of data integrity
  • Proactive monitoring with rule-based alarm system
  • 24/7 support
The outsourcing offer is tailored to your needs. You yourself determine the benefits you want and their scope.

Contact us and get advice at no obligation.

Reference case

Bild
Company

Federal government department

Location

Berne

Branch

Government

Project description

Operation of SECO publication platforms (Swiss Official Gazette of Commerce, Amtsblatt des Kantons Zürich, SIMAP electronic platform of public procurement and "Die Volkswirtschaft" magazine) is handled entirely by Systemfive Ltd. and fully virtualized at the same time. 

Operation of all the server systems, services and clients required in editorial rooms is thus fully assured by Systemfive Ltd. The very high availability that this platform requires is guaranteed by Systemfive Ltd.’s infrastructure. First- and second-level support is guaranteed within times defined by SLAs and the necessary hardware (including clients) is maintained and, if necessary, exchanged by Systemfive Ltd.  Technical coordination with application suppliers and interface partners is also provided by Systemfive Ltd.

The server hardware required and the virtual systems that run thereon are all housed at Systemfive Ltd.’s data processing center where they are continuously monitored. The performance and availability of the services are processed for a monthly SLA report.

Reference case

Bild
Company

Police academy

Locations

Hitzkirch, Canton of Lucerne + accommodation for graduates

Branch

Training establishment

Project description

Taking over the entire operation of the client’s IT infrastructure from the previous operator while simultaneously updating the IT concept and renewing the hardware used.

Operation of the on-site server systems at the client’s location and simultaneous use of shadow systems in the Systemfive Ltd. data processing center for enhanced operational security. Providing second-level support for the client’s entire IT infrastructure and first-level support when requested by the client.

Replacement and operation of the WLAN infrastructure at the client’s location. The previous controller-based solution was replaced by an operating model that does not require a dedicated controller to fulfill the client’s performance requirements (sometimes 350 simultaneous users at 5 access points).

Introduction of simplified installation of graduate clients allowing 100 clients to be set up simultaneously within 30 minutes.